Q. How big is Kangaroo Island?
A. Kangaroo Island is larger than most people think. At its longest point the island is 150 kilometres or just under 100 miles long. Its widest point is 55km or 34 miles across. This makes it as large as Bali, Puerto Rico or Long Island New York.

Q. Can I see it in a day?
A. You can see SOME of it in a day, but we recommend longer to get a better feel for the island. We have designed our tours to include a combination of the Islands' icons as well as places of interest only a local can show you. The best option would be to take one of our package tours, which can include 1 to 3 days of touring. Package options can be found here. Most guests who visit for just one day leave disappointed that they did not allow more time.

Q. What do most people want to experience?
A. After 18 years of touring we have found that most people seek a similar range of experiences. That is to:
Observe wildlife in their natural habitat,
Meet friendly local people and like-minded visitors,
Share good food and wine in a relaxed outdoor setting,
Get away from the crowd,
Participate in quality environmental interpretation and,
Discover the social culture and history of the island.

Q. How do I get to Kangaroo Island?
A. There are several daily air services from Adelaide, once weekly flights to and from Melbourne, and a ferry service operates out of Cape Jervis. We can arrange packages including travel from Adelaide if required. A majority of our guests choose to fly. Our tours meet the mid-morning Regional Express and Air South flights from Adelaide. If you wish to travel by sea then our recommendation is that you come over on day one and then start your touring on the morning of day 2. We can meet the morning ferry on private charter but not on share touring.

Q. How big are the planes which fly to Kangaroo Island?
A. Regional Express operate Saab 340s (34 passenger twin engine turbo-prop) and Fairchild Metroliners (19 passenger twin engine turbo-prop) both with a two pilot configuration and the Saab has a flight steward in the passenger cabin. Qantaslink fly 36 seat Dash 8s with a two pilot configuration.

Q. Can you pick me up from an Adelaide Hotel to get to the airport?
A. Yes we can arrange this. However, it is an additional service and not included in our usual packages as most people find it quite convenient to get a taxi.

Q. Can I take the ferry to the island and tour the same day?
A. No - Unfortunately, because of the time and location of arrival only those people travelling by air or who have spent the night on the island will be able to join a tour that day.

Q. Can you recommend an experience for me?
A. Yes – we have 3 full day tours which can be selected independently or combined as part of a package with accommodation and/or travel. Click the links for packages or full day tours. We operate these tours daily except for Christmas day and each provide some flexibility in terms of themes followed or topics interpreted, depending upon the interests of the group. You might note that some tour operators visit more locations in a day but we have chosen quality over quantity.

Q. Can you recommend a place to stay?
Yes - We have a list of top quality country style bed and breakfasts and country style hotel accommodations. Our usual range of accommodation includes:
Correa Corner
Fillmores of Kangaroo Island
Kangaroo Island Lodge
Seaview Lodge*
Stranraer Homestead
Wanderers Rest
* Additional transfers required due to location.
If you have an alternative accommodation in mind we can arrange this - private charter gives more flexibility in terms of accommodation used.

Q. Can I organise any of my accommodation or transfers?
A. It is possible for you to arrange everything independently but you will have to liase with us to ensure that your arrangements fit logistically. You may find it easier to allow us to arrange your accommodation and transfers, which will save you time and give you peace of mind.

Q. Can I see penguins on your tours?
A. Given that Little Penguins work very long days and only come ashore after dark you will need to book a nocturnal tour, which we can arrange. This may mean that you will have to stay at one of our preferred accommodations, or at least at a location from which we can pick you up. Start times vary due to change in seasonal length of day but it is always after dinner in the evening.

Q. What is the group size of your tours?
A. Our minimum group size for share tours is 2 people and the maximum is 10. If we have more than 6 people on tour a second guide joins the tour.

Q. What is the difference between share and private tours?
A. Share tours are those where you will share your day with a small group. It means that the itinerary is set. Private tours allow you or your group to tour by yourself and the opportunity to design your itinerary to suit your interests. A higher price is charged for a private tour.

Q. I have mobility difficulties can you arrange something for me?
A. We can accommodate most mobility difficulties; depending on the level of mobility it may be necessary to take your tour on a private charter basis and Occupational Health and Welfare legislation limits the total weight any one person can lift to 25kg (55 lb) so if substantial lifting is required an able bodied companion must accompany anyone requiring such assistance.

Q. Is Kangaroo Island a good destination for children?
A. Children love Kangaroo Island! However experience has shown it is difficult to run a tour that entertains small children as well as an adult
group seeking a natural history experience. As a result, if any children in your party are under 10 years it will be necessary to take your tour on a private charter basis. On private charter the length of the day can be adjusted and activities designed to include more child focused activities.

Q. Can I book direct or do I have to go through an agent?
A. We have travel partners in many locations in many countries. Please give us your city and country and we can make a recommendation so you can deal with someone locally. This means you can deal with someone in the same time zone, currency and you are covered by consumer protection legislation which operates in your home area. If you are making all of your travel plans independently you can book with us directly however if we receive an enquiry from one of our partners and then you contact us direct we would refer you back to them to complete the arrangements. Refer to the booking and enquiry page and please click here to view all of our booking terms and conditions.

Q. Do you have a cancellation policy?
A. Yes - our cancellation policy is:
a) For cancellations made more than 7 days prior to departure - you must pay a fee of 10% of the tour price;
b) For cancellations made more than 48 hours but less than 7 days prior to tour departure - you must pay a fee of 50% of the tour price;
c) For cancellations made less than 48 hours or for non-appearance to commence the tour - you must pay a fee of 100% of the tour price.

What questions have we missed out on? The following will generate an email to us – or if you have a full enquiry please click here.

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